ALL vehicles, 4WD and 2WD, need to carry chains past the official park entrance. Parks and Wildlife Service and or Police check and turn people back if they do not have chains.

Not only do you have to carry the chains you have to know how to fit them correctly, to the driving wheels of your car, and know how to drive safely and confidently when the chains are on your vehicle.

Chain hire is available at Autobarn Launceston

For road conditions at Ben Lomond National Park, call PWS on 0429 646 557 
Visit Snow Safe Australia which has some great advice for information 

All ticket sales are to be booked online and numbers are limited to the amount of lifts operating at the time as well as skiable terrain.

A certain number of tickets are kept in reserve for walk up ticket sales but this cannot be guaranteed, thus we urge you to purchase your tickets online.
If you book online and the lifts are not operational due to the following, you can still use your day pass on another day in the current season.

  1. Lack of snow (season ending weather)
  2. Adverse weather conditions preventing lifts from operating safely
  3. Government restrictions  
  4. Compassionate grounds
We will not refund tickets should you be unable to make it to Ben Lomond on the day you booked your ticket if the above reasons are not met, but we will happily provide you a credit for another day or for the following season.

Season passes are not refundable as there is a 5 day credit use over 2 years and or unlimited for the first year.
All ticket sales are done via our online shop available here.

We strongly advise to book your tickets online prior to arrival to ensure that we are not booked out as we may limit numbers due to conditions at anytime. We will have some tickets available for walk ups but cannot guarantee they will be available.

All sales are EFT and we do not accept cash.
Mobile phone coverage is very limited for all carriers.  

We have installed a Telstra Phone repeater at our ticket office to which your Telstra phone will connect to.

For all our guests waiting to buy tickets online or within the 'bubble' of our ticket office, we have free WIFI available for you to communicate with or to purchase our tickets online.

Our Site ID and Password is available on display at our ticket office.
Yes.  Log into our online shop under your profile and book the day you wish to visit.  

We aim to control crowd numbers based on lift and terrain availability so that it is not overcrowded.

If you book and fail to turn up, you will lose one of your 5 day allowances unless you have a reasonable excuse.

If you need to cancel, please email us at
Ski hire, clothing is available at from Ben Lomond Snow Sports and they have transport from the lower car park prior to Jacobs Ladder.